Excessive error rates or lead times, unstable quality, too high operational costs, etc can be isolated symptoms of more complex underlying issues
Although low operational performance can sometimes be expressed in a very clear and simple KPI, the underlying root causes can be much more complex to expose.
The right focus, expertise, and sufficient time dedicated to solving core problems is required to make sure solutions are not just symptomatic patchwork.
With our expertise we perform proper root cause analysis in a holistic way. We look at all dimensions of an organisation and perform advanced data analytics to uncover the real issues.
To design solutions we use Lean, Six sigma and Agile principles and tools, and leverage process automation tools where appropriate, ensuring effective and efficient resolution.
We help you through implementation and fine-tuning of solutions, while coaching your people and transferring relevant skills.