A pilot can most easily be compared to a laboratory. It has the purpose to accurately design and fine tune solutions in a limited part of the company, before they are rolled out to larger parts. Sometimes pilots are also used to check whether concepts work within the company's own environment (e.g. LEAN).  




A pilot is generally limited to operations in one department or within a single process. Depending on the size and complexity of the area, a pilot takes typically between 4 and 24 weeks. In this period, a thorough analysis is made to identify the potential improvements and relevant solutions are designed and tested/tuned.


A range of methodologies can be used: Lean, Six Sigma, zero based redesign, TPM ... The specific methodology is selected during the initial discussions to ensure a good fit with your culture and the actual problems at hand. 


During the pilot, intensive involvement by your team is strongly recommended. The main reasons for this are: 


  • Management and frontline involvement ensures buy-in, which in turn is crucial to have a successful implementation. 


  • Intensive involvement of your teams also allows us to thoroughly train and coach them in all aspects of operational improvement.




The result of a good pilot is two-fold - first there is a set of solid, impactful solutions, ready to be rolled out to the other (similar) departments or locations (e.g. all the branches in a network). Secondly, all people that participated, have received substantial coaching and have acquired new skills. As they particpate in more pilots (sometimes 2 will suffice), they become autonomous in finding and implementing new improvements and even in coaching other employees to do so.


If you would like to have more information about this or would like to discuss how a pilot for your specific situation could be structured, do not hesitate to contact us





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